Tenderoni You Got to Be.

So every summer I choose one semi-cheap sandal that I wear the shit out of for the season, and happily give them up once they've fallen apart mid-September. Last year it was a Matt Bernson studded cuff sandal, this season it is a Kork Ease, cork on cork wedge. I came across these online, but since they don't have half sizes I went to a shoe store to try out sizes. Turns out it was an orthopedic shoe store and they didn't have this exact style. But they did have a lady sitting next to me asking for something to 'hide her bunion'.

So, I sized it out, placed my order on Zappos, and was so psyched to receive them. The first day I wore them to work, three people I work with ask me about them, and two of those three bought them. Kinda bummed that I no longer had the 'exclusive', I decided to just enjoy them. They looked cool, gave height (nude and height!) and they were so comfy (see orthopedic shoe store). So how bummed was I when the strap popped off from the left side not even a month in?

Motivated enough to call and email, I was prepared for a battle with Zappos customer service to get my shoe replaced. Turns out no battle - they were so helpful, friendly and so quick to respond. They knew my account history, sent me a prepaid UPS return label a $25 credit to a new purchase and free overnight shipping for life. Turns out they didn't have my size in stock, but they gave me back a full refund, no hassles. Totally recommend buying from them for their customer service alone!

But after all that, I was left without my shoes, and was seriously missing them. I manically tracked them down from a seller on Amazon (I struck out on the first five sites I tried), but cross your fingers that these suckers don't pop a strap since I doubt I will have the same luck with customer service the next time. xx